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Do our job credits expire?How do we upgrade, downgrade or cancel our membership?Can we get a refund?How do I download an invoice or receipt?How do I update the card we pay with?What happens to our job posts if we cancel?

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  1. Help Center/
  2. Plans, credits and invoices/
  3. How do we upgrade, downgrade or cancel our membership?

How do we upgrade, downgrade or cancel our membership?

Upgrades are immediate. Downgrades and cancellations take effect at the period end.

Last updated July 31, 2026

Upgrading

  1. Open billing in your employer account
  2. Choose the larger plan
  3. Confirm — the new plan takes effect immediately

Moving to a smaller plan

There is no direct downgrade. Cancel the current membership, let the period you have paid for run out, and start the smaller plan after that.

Cancelling

  1. Open billing in your employer account
  2. Cancel the membership
  3. Keep using it until the end of the period you have paid for

A cancellation can be undone before it lands

Up until the end date, you can reverse a scheduled cancellation and carry on as normal.

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Do our job credits expire?Can we get a refund?How do I download an invoice or receipt?How do I update the card we pay with?

Still not sure?

Ask us directly. A person picks it up weekdays 9am–6pm ET, usually within two hours.

Information

Radiology Jobs, LLC
PO Box 5735, Thomasville, GA 31758

1-844-4RAD-JOB
[email protected]

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